1. Introduction
Welcome to Rihana Natural Beauty Parlour ("we", "our", "us").
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, book appointments, purchase products or services, enroll in training courses, communicate with us, or otherwise interact with our business.
By using our website or services, you agree to the practices described in this Privacy Policy.
2. Business Information
Business Name
Rihana Natural Beauty Parlour
Business Type
Beauty Parlour & Beauty Training Institute
Registered Office
180, Veda House, Rajiv Nagar, Sathguru Enclave, Gali No. 3, Gurugram, Haryana – 122001, India.
3. Information We Collect
Depending upon the services you use, we may collect:
Personal Information
Full name
Mobile number
Email address
Residential address
Date of birth (optional)
Gender (optional)
Appointment Information
Booking date
Appointment time
Services selected
Preferred beautician (if applicable)
Special requests
Beauty & Skin Information
To provide safe services we may ask about:
Skin type
Hair type
Allergies
Previous treatments
Medical conditions relevant to beauty treatments
Pregnancy (where relevant)
Medication affecting skin or hair
Patch test results
This information is collected only when necessary for providing safe services.
Payment Information
We may collect:
Payment amount
Payment status
Transaction reference
UPI Reference
Card payment confirmation
We do not store your debit card, credit card, CVV, PIN, or banking passwords.
Payments are securely processed by trusted payment gateways.
Website Information
When you use our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent
Referral source
Cookies
Analytics data
Training Information
If you enroll in beauty training, we may collect:
Educational details
Identity proof (if required)
Certificates
Attendance records
Course progress
Assessment results
4. Photographs and Videos
With your permission, we may capture:
Before and after photographs
Makeup photographs
Bridal photographs
Nail art photographs
Hair transformation photographs
Videos of completed work
These may be used for:
Portfolio
Social media
Website
Advertising
Customer testimonials
We will seek your consent before using identifiable photographs for promotional purposes.
You may withdraw consent at any time for future use.
5. Why We Collect Information
We use information to:
Book appointments
Deliver salon services
Perform beauty treatments safely
Process payments
Contact customers
Send booking reminders
Respond to inquiries
Improve customer service
Issue invoices
Provide beauty training
Maintain legal records
Prevent fraud
Improve our website
Meet legal obligations
6. Cookies
Our website may use cookies to:
Remember user preferences
Improve website performance
Analyze visitor traffic
Enhance user experience
Maintain login sessions
You can disable cookies through your browser settings, although some website features may not function properly.
7. Sharing of Information
We do not sell customer information.
Information may be shared only when necessary with:
Payment gateway providers
SMS providers
WhatsApp messaging services
Email service providers
Booking software providers
Cloud hosting providers
Website hosting providers
Government authorities when legally required
Law enforcement agencies under applicable law
Professional advisors (legal, accounting, auditors)
All such parties are expected to protect your information appropriately.
8. Data Security
We use reasonable administrative, technical, and physical safeguards, including:
SSL encryption
Secure servers
Password-protected systems
Access controls
Limited employee access
Routine software updates
Secure backups
Firewall protection where applicable
While we strive to protect your information, no online system can guarantee absolute security.
9. Data Retention
We retain information only as long as necessary for:
Appointment history
Customer support
Accounting
Tax compliance
Legal obligations
Training records
Dispute resolution
Data that is no longer required may be securely deleted or anonymized.
10. Children's Privacy
Our services are generally intended for adults.
Services provided to minors should be booked or consented to by a parent or legal guardian where appropriate.
We do not knowingly collect personal information from children in violation of applicable laws.
11. Beauty Treatment Safety
Customers are responsible for informing us of:
Skin allergies
Cosmetic allergies
Pregnancy
Medical conditions
Current medications
Recent cosmetic procedures
Previous adverse reactions
Failure to disclose relevant information may affect treatment suitability and outcomes.
We reserve the right to decline services if a treatment may pose a health or safety risk.
12. Third-Party Services
Our website may use third-party services including:
Payment gateways
Google Maps
Analytics services
Social media platforms
WhatsApp
Instagram
Facebook
Cloud hosting
Booking systems
These services operate under their own privacy policies.
13. Marketing Communications
With your consent, we may send:
Appointment reminders
Promotional offers
Festival offers
Membership benefits
Beauty tips
Training announcements
Product launches
You may opt out of promotional communications at any time.
Transactional messages relating to appointments or payments may still be sent.
14. Your Rights
Subject to applicable Indian law, you may request to:
Access your information
Correct inaccurate information
Update your details
Withdraw consent where applicable
Delete eligible personal information
Restrict processing where legally permitted
Raise concerns regarding misuse of your data
Certain information may be retained where required by law.
15. Data Protection
We process personal data in accordance with applicable Indian laws, including:
Digital Personal Data Protection Act, 2023
Information Technology Act, 2000
Applicable consumer protection laws
Tax and accounting regulations
Other applicable laws and government regulations
16. Website Analytics
We may collect anonymous analytics to understand:
Visitor numbers
Popular pages
Device types
Geographic regions
Website performance
This information is generally used in aggregated form and does not directly identify individuals.
17. Changes to this Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page along with the revised effective date.
Continued use of our website or services after updates constitutes acceptance of the revised policy.
18. Contact Us
For privacy-related questions, requests, or complaints, please contact:
Rihana Natural Beauty Parlour
180, Veda House
Rajiv Nagar, Sathguru Enclave
Gali No. 3
Gurugram, Haryana – 122001
India
19. Consent
By:
Visiting our website,
Booking an appointment,
Purchasing products,
Receiving beauty services,
Joining our training programs,
Contacting us, or
Using any of our services,
you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to the collection and processing of your personal information as described herein.